Customer Relationship Management System

Customer Relationship Management System – Sutumatic CRM

Complete control over the customer lifecycle – from first contact to closing

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Managing customers is no longer just about notebooks or manual follow-ups. In today’s market, the companies that survive and compete are those that understand their customer data, know where the real opportunities are, and act faster than others.

Sutumatic CRM is a system designed to be the commercial brain of your business. It collects customer data, tracks every opportunity, reminds you of appointments, and connects sales with billing and projects… seamlessly, without any extra effort on your part.

💼 Why do you even need a CRM?

  • Because today you are losing customers without even realizing it.
  • A customer asked a question but didn’t get a response…
  • A customer was ready to buy, but you didn’t send a follow-up…
  • An interested customer’s number got lost in WhatsApp…
  • Sutumatic CRM puts an end to all of this.
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⚙️ What does Sutumatic CRM actually offer you?

1- Professional Customer Management

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  • A complete profile for every customer
  • Full communication history (calls – WhatsApp – notes)
  • Customer source (Ads – Instagram – Walk-in – Website – Marketplace)
  • Customer classification (Hot – Cold – Potential)

2- A ready-made Pipeline that shows you where your money is

  • Customizable sales stages
  • Move opportunities between stages with a single drag
  • See the expected pipeline value
  • Know your closing rate and your team’s weak points
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3- Smart Follow-up that never forgets any customer

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  • Automatic reminders
  • Alerts when follow-up is delayed
  • Customized follow-up scenarios based on customer type

4- Full integration with Sutumatic WhatsApp

  • Customer conversations appear inside their profile
  • Send automated messages for specific stages
  • Instant replies for new leads
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5- Direct integration with other Sutumatic systems

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  • Customer → Quote → Invoice → Project → Tracking
  • View all financial transactions related to the customer in one place
  • Close the sales and accounting cycle with zero manual effort

6- A dashboard that reveals the truth

  • Number of new customers
  • Most effective campaigns
  • Top-performing sales reps
  • Value of open and delayed deals
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🎯 Real Usage Examples

  • Marketing Agency
    • Leads come from the website → automatically go into the CRM → assigned to a sales rep → follow-up → send quotation → close the deal.
  • Salon / Clinic / Service Center
    • Customer books through the page → their name is added to the CRM → reminders are sent → customer is evaluated → used later for retargeting campaigns.
  • Construction / Contracting Company
    • Opportunity → quotation → link it to the project → track project progress → stage-based invoicing.
  • E-commerce Store
    • Every new order becomes a CRM customer → fully integrated with WhatsApp → lifetime value is tracked.
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📊 Professional Reports

Executive-level reports:

🧠 Workflow Engine inside the CRM

(A very advanced feature)

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  • Automatic movement between stages
  • Send a WhatsApp message when the customer reaches the “Interested” stage
  • Create a follow-up ticket when the customer is delayed
  • Trigger a task for another sales rep if there is no response
  • Automatically send a quotation using a ready-made template

🛠 Main Screens Inside the CRM

🔐 What makes Sutumatic CRM different from global systems?

  • Built on a 100% Saudi accounting engine
  • Easy to learn
  • Much faster than large solutions like Salesforce
  • Direct integration with other systems without needing an API
  • Suitable for small, medium, and large companies
  • Fully functional on mobile
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🚀 The Ultimate Results You Get

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Double the number of actual customers

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Reduce customer loss by up to 60%

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Faster deal closures

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A more organized team

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Clear insights for management decisions

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One system instead of 5 scattered apps

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🔗 Subscribe now to Sutumatic CRM and start managing your customers effectively!

Subscribe Now
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