Is there a free trial?

Yes! We offer a 30-day free trial including all Pulse plan features — no credit card required.

How does payment work?

Subscription fees are paid monthly or annually in advance. We support Mada, Visa, Mastercard, Apple Pay, and STC Pay.

Can I upgrade my plan later?

Yes. You can upgrade from Wamdh to Nabdha or Afaq at any time. Differences are calculated proportionally.

Is my data secure with Sutumatic?

Yes. We use SSL/TLS encryption, daily backups, secure servers in Saudi Arabia, and comply with highest security standards.

How do I connect with ZATCA?

Sutumatic is fully compliant with ZATCA requirements. QR codes are auto-generated and connected to ZATCA gateway.

Can I add extra users?

Yes. Each plan includes a set number of users, and you can add more for a small monthly fee with full permission control.

Can I manage multiple branches?

Yes. Wamdh supports 1 branch, Nabdha up to 3, and Afaq up to 5. Additional branches can be added as extras.

Is 24/7 support available?

Support is available Sun–Thu (9 AM – 9 PM) via WhatsApp and email. Afaq plan includes priority support.

Can I cancel my subscription?

Yes, you can cancel anytime. Your account enters read-only mode for 6 months after cancellation.

Does Sutumatic support English?

Yes, all Sutumatic systems are bilingual (Arabic/English). Switch languages easily from the dashboard.

How do I start my free trial?

Click "Start Free", enter your details, choose a plan, and confirm via OTP sent to your WhatsApp. Ready in 2 minutes!

Is Sutumatic suitable for small businesses?

Absolutely! Wamdh plan is designed for small and medium businesses. Upgrade as you grow.

Sutumatic Connect

Sutumatic Connect Integration Hub

The integration hub that connects Sutumatic with your external world. From e-commerce platforms to payment gateways, delivery services, and social channels. Everything connected in one place.

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Integration Platform Features

Connect Sutumatic with all the tools you use.

WhatsApp Business API Integration

Connect WhatsApp Business API with Sutumatic to automatically send invoices, reminders, and notifications to customers.

E-Commerce Platform Integration

Connect your Salla, Zid, or other platform stores directly with Sutumatic to sync products, orders, and inventory.

Multiple Payment Gateways

Integrate with Mada, Visa, Mastercard, Apple Pay, Google Pay, and other e-wallets to facilitate payments.

Delivery Platform Integration

Direct integration with HungerStation, Jahez, Mrsool, and Talabat to sync menu and receive orders.

Communication Channel Integration

Connect Sutumatic Tawasul platform to manage all customer messages from one place.

Real-Time Data Sync

Instant data updates across all connected systems. No manual entry or periodic updates needed.

Key Platform Elements

1 Integration Management

Centralized dashboard to manage all your external integrations.
Easily enable/disable any integration.
Monitor connection status of each external service.
Operation and sync logs for each integration.

2 Data Transfer Between Systems

Sync products and inventory between e-commerce store and ERP.
Automatically import orders from delivery platforms.
Send shipping and tracking statuses to customers.
Update prices and offers across all channels.

3 Notifications & Alerts

Alert on any sync or connection failure.
Notifications for new orders from external platforms.
Periodic reports on integration and sync status.
Advanced settings to customize each integration's behavior.

Integration Platform Benefits

Save Time

Automate data transfer between systems without manual intervention.

Reduce Errors

Eliminate human errors in data transfer between systems.

Increase Efficiency

All your systems work as one integrated, interconnected ecosystem.

Connect All Your Tools to Sutumatic!

Turn Sutumatic into a single control center for all your digital operations.

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