Frequently Asked Questions

Yes! We offer a 30-day free trial including all Pulse plan features — no credit card required.

Subscription fees are paid monthly or annually in advance. We support Mada, Visa, Mastercard, Apple Pay, and STC Pay.

Yes. You can upgrade from Wamdh to Nabdha or Afaq at any time. Differences are calculated proportionally.

Yes. We use SSL/TLS encryption, daily backups, secure servers in Saudi Arabia, and comply with highest security standards.

Sutumatic is fully compliant with ZATCA requirements. QR codes are auto-generated and connected to ZATCA gateway.

Yes. Each plan includes a set number of users, and you can add more for a small monthly fee with full permission control.

Yes. Wamdh supports 1 branch, Nabdha up to 3, and Afaq up to 5. Additional branches can be added as extras.

Support is available Sun–Thu (9 AM – 9 PM) via WhatsApp and email. Afaq plan includes priority support.

Yes, you can cancel anytime. Your account enters read-only mode for 6 months after cancellation.

Yes, all Sutumatic systems are bilingual (Arabic/English). Switch languages easily from the dashboard.

Click "Start Free", enter your details, choose a plan, and confirm via OTP sent to your WhatsApp. Ready in 2 minutes!

Absolutely! Wamdh plan is designed for small and medium businesses. Upgrade as you grow.