Sutumatic CRM System
An integrated customer relationship management system that helps you deeply understand customers, track sales opportunities, and build long-term relationships that increase revenue.
Sutumatic CRM Features
Everything you need to build strong customer relationships and increase sales.
Unified Customer Database
Consolidate all customer data in a centralized database including contact info, purchase history, and preferences.
Customer Segmentation
Classify customers by behavior, purchase value, or preferences to target each segment with the right offer.
Sales Pipeline Management
Track every sales opportunity from first contact to closure with custom stages matching your sales cycle.
Communication History
Log every customer interaction: calls, messages, meetings, notes. Your team knows each customer's history instantly.
Deep Analytics
Reports on customer lifetime value, retention rate, and customer journey analysis for precise marketing decisions.
Task Automation & Follow-up
Create automated tasks and follow-ups triggered by events: birthdays, renewals, or periods of inactivity.
Key System Elements
1 Opportunity & Deal Management
- ✓ Create sales deals linked to each prospect.
- ✓ Assign expected value and close probability to each deal.
- ✓ Track deal stages: initial contact → quotation → negotiation → close.
- ✓ Automatic alerts for late deals or those needing follow-up.
2 Marketing Campaigns
- ✓ Design custom campaigns for specific customer segments.
- ✓ Send custom email or WhatsApp messages to each segment.
- ✓ Track campaign performance: open rate, replies, and conversions.
- ✓ Measure ROI for each marketing campaign.
3 System Integration
- ✓ Direct link with the sales system to import customer data automatically.
- ✓ Integration with the loyalty system to track each customer's points.
- ✓ Link with the bookings system to view each customer's appointments.
- ✓ Sync with the calendar to manage team meetings.
CRM Benefits
Increase Sales
Precise targeting of the right customers with the right offer at the right time.
Deeper Customer Loyalty
Understand customer needs and build long-term relationships that increase their value.
Data-Driven Decisions
Precise analytics revealing opportunities and challenges in your customer relationships.
Know Your Customers Better, Sell More!
Start building strong customer relationships with an integrated CRM that understands your business needs.